Water and sewer accounts are established at the Village Hall. The water bills are produced monthly and also include your garbage service. You may pay in person during office hours or you may use our convenient drop box located on the West side of the building. New occupants should be directed to the Village Hall to have utility bills placed in their name.
The charges on your monthly utility bills are as follows:
Utility Bill Charges
- Water (W) (Up to 10,000 gallons) $26.60
- After 10,000 gallons (Per 1,000 gallons) $3.10
- Lake County Sewer (Per 1,000 gallons). The different rates are due to the different treatment plants used.
- $3.63 for Deerpoint and Misty Hills
- $3.51 for Cranberry Lake & Ryland Homes Union Square
- Hainesville Sewer (S) (Per 1,000 gallons) $.30
- Garbage (GB) $19.00
- Senior Garbage Rate (GB) $16.00 (Residents 65 years of age and over )
Refuse Cost & Collection Schedule
The Village of Hainesville bills single family homes for garbage and water usage on a combined bill. The bill is sent monthly. The garbage rate is for the current billing month. The monthly rate is $19.00 for residential and $16.00 for seniors (residents 65 years of age and over). The garbage collection day is Wednesday. See the Holiday Collection Schedule for more information.
Holiday Collection Schedule
In weeks when regularly scheduled waste collection is on or after a holiday, waste collection will be delayed one day. For example, if a holiday falls on a Monday, service will be delayed one day, to Thursday.
Holidays, which may affect the schedule, are New Years Day, Memorial Day, 4th of July, Labor Day and Christmas Day.
Automatic Debit Payment For Utility Bills
Click here for an application to enroll in the automatic debit program.
Terms and Conditions
Automatic Debit Commencement
Your automatic debit service will be operational and your required payment will be taken from the account you designated on the due date of your next bill. Your bill will indicate that it is being paid by auto-debit when this service is activated.
Record of Payment
Your bank statement will indicate the amount and date of your automatic payment. Retain this record of proof of payment for future reference regarding your billing. If a question arises regarding your payment of the amount differs from your bill, you must notify us and your financial institution within sixty (60) days of the date of the questioned statement. Your financial institution will advise you of rights concerning the error.
Availability of Funds
You are responsible for having enough money in the account you designated on the payment due date. You are responsible for any fees associated with non-sufficient funds. The Village of Hainesville charges $25.00 for non-sufficient funds; your financial institution may also have a charge for non-sufficient funds. Automatic Debit authorization may be cancelled if two payments are returned in a 12 month period.
Payment Date
Funds will be taken from the designated account on the due date listed on the monthly statement you receive. Payment due date is on the 10th of each month unless the 10th falls on a Sunday then the due date would be the 11th, the next business day.
Termination
Your services will remain active and in effect unless the Village of Hainesville receives 30 days written notice of cancellation. Every effort will be made to honor requests. In any event, upon written request automatic debit service will be cancelled as soon as possible.
Contact Information
Return completed authorization agreements to the following address:
Village of Hainesville
Attn: Utility Department
100 North Hainesville Road
Hainesville, IL 60030
Authorization agreements can be mailed in, dropped off in person or dropped off in the Village drop box. All individuals that are on the designated account must sign the agreement. Unsigned agreements will not be processed and will be returned back to you.
